Customer Appreciation Ideas for Restaurant in 2019
Its nothing new to tell that restaurant business is very competitive industry.
Right from keeping up the interior, food quality, managing staff to choosing restaurant management system, the restaurant owner need to plan a lot.
You make it all for the customers to enjoy it, and in turn you generate more revenue.
Customer are the ones who make your business successful, they definitely need to be appreciated.
Whether it is through offers & discounts, personal interactions or just simply a thank-you, customer appreciation is so important. Many of the customers won’t come back if they don’t feel appreciated.
Customer appreciation is the message from your restaurant that you wish to see them again soon.
Here are some ideas for your restaurant to appreciate your customers this year.
1. Appreciate the regular ones :
Its most important to focus on on the existing customers and keep them satisfied. So your appreciation should first focus on the existing customers.
It will be more profitable, easy and cheaper for you. Appreciate those you believe in you.
2. Rewarding them :
Loyalty programs work best when you want to keep your customers. You should appreciate every customer coming at your restaurant but a little extra affection towards those you get engage in loyalty programs.
You can award some points to regular user or some new ones that will give them discount on the next visit.
You can also plan to reward with a cashback, even a small amount will do.
3. Seek Feedback :
Take feedback from your customers and try to incorporate the missing things and make your restaurant even better. Customers can best tell you what ekse they want.
Customers will feel more appreciated if you value their feedback.
4. Remember your customers :
They are some customers who visit your restaurant more frequently and order the same dish. Do keep such notes, maybe when they come again you can guess the dish for them and get them satisfy on every visit.
Customers also feel appreciated when you remember their name, their favorites at your restaurant. You can interact little personally and keep the customer for long.
You can also remember their special days. You can offer some birthday discounts, or a free party space. This will make them feel special
5. Make the kids happy :
If the kids are happy, makes the parent happy.
Offer kids some free freebies. Gift them with chocolate packs, or offer them some shakes, or offer them a free snacks.
6. Send emails and messages with exclusive offers :
If you run your loyalty program through email, use your customer database as a tool to show appreciation.
Send out surprise deals and discounts for them.
You might draft as: Limited time offer just for you!! Enjoy your meal at just half price !!
7. Some benefaction :
On some special occasions, you can gift your customers with small freebies with your logo. This will make them remember you.
You can gift them with mug, or cap or magnets, etc.
8. Eating Contests :
Its always a great way to engage a lots of people with your restaurant by organizing eating contests.
You can be make this creative and funny.
For example, we come across contests like Pizza Challenge or the largest Burger Challenge, food that can serve around 10-15, if an individual does it then it will be rewarded. Many a time cash rewards are given or lifetime free meal for that person.
9. Thank them :
Finally, a simple thank you means you appreciate them being at your restaurant.
Make sure no customer leaves your restaurant without this thank-you.
Hope these tips will make you appreciate your customers even better.
Make your restaurant friendly and organized with a restaurant management system. This will make it more easier for you to concentrate on your customers.